Crestron QM-MD8x8 Spezifikationen PDF herunterladen (Seite 36)

QuickMedia Distribution System Crestron QM-MD8x8

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble situations. If

further assistance is required, please contact a Crestron customer service

representative.

QM-MD8x8 Troubleshooting

TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION

PWR LED does

not illuminate.

MD8x8 is not receiving

power.

Verify that cables plugged

into the NET ports are

secure.

MD8x8 Net ID is not

correct.

In Viewport, poll the network

to verify Net ID.

NET LED does

not illuminate.

MD8x8 Net ID is not set

to match the Net ID

specified in SIMPL

Windows.

Verify SIMPL Windows

program for setting Net ID.

Cables improperly

connected.

Verify that all cables are

secure.

Poor picture

quality.

Incorrect skew settings

in the QM-RMCRX

device.

Use Digital Media Tools

software to set correct skew

settings for each QM-RMCRX

in the system.

Further Inquiries

If, after reviewing this Operations Guide for the MD8x8, you cannot locate specific

information or have questions, please take advantage of Crestron's award winning

customer service team in your area. Dial one of the following numbers.

• In the US and Canada, call Crestron's corporate headquarters at

1-888-CRESTRON [1-888-273-7876].

• In Europe, call Crestron International at +32-15-50-99-50.

• In Asia, call Crestron Asia at +852-2341-2016.

• In Latin America, call Crestron Latin America at

+5255-5093-2160.

• In Australia and New Zealand, call Crestron Pacific at

+613-9480-2999.

You can also log onto the online help section of the Crestron website

(www.crestron.com) to ask questions about Crestron products. First-time users will

need to establish a user account to fully benefit from all available features.

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