Crestron CT-1550 Spezifikationen PDF herunterladen (Seite 27)

Crestron CT-1550 Wired 5.7 Inch Tabletop Touchpanel

Operations Guide – DOC. 6116A Wired 5.7 Inch Tabletop Touchpanel: CT-1550

• 23

Problem Solving

Troubleshooting

The table below and on the next page provides corrective action for possible trouble

situations. If further assistance is required, please contact a Crestron customer

service representative.

CT-1550 Troubleshooting

TROUBLE

POSSIBLE

CAUSE(S)

CORRECTIVE ACTION

Project cannot be

uploaded to

touchpanel:

Communication

setup error.

Verify that setup is as specified in

"Communication Settings" in this Operations

Guide.

1. Screen is black. Cable to

touchpanel is

loose or fault

Verify that the panel has power supplied via

the cable to the connector in the unit base.

2. Checking

communications

error.

Incorrect COM port

specified.

Verify upload preferences is set to the COM

port being used to communicate to the

control system.

Verify upload preferences specifies RACK

(not the PANEL) as target of the upload.

3. Checking panel

type error.

Incorrect Net ID

setting.

Verify that panel Net ID matches the Net ID

specified in the SIMPL Windows program.

Refer to "Interface" in this Operations Guide.

Problem with

cable(s) between

control system and

touchpanel.

Check the cable(s) for errors or poor

connections.

Wrong screens

appear on

touchpanel.

Screens were not

uploaded.

Upload screens as described in the help files

found in VT Pro-e.

Touchpanel does

not respond

properly to button

Touchpanel is

incorrectly

calibrated.

1. Enter "calibration mode" through the Setup

Mode:

a. Disconnect cable from RJ-11 port in the

presses. base.

b. Reapply power while holding finger to the

touchscreen for approximately five

seconds.

c. When finger is lifted from screen, the

Opening Screen appears.

d. Touch the Opening Screen and select the

Calibration button from the Preferences

And Settings Menu to enter "Calibration

mode."

2. If you cannot manually enter calibration

mode, use the Viewport

Function | Put

Touchpanel into Calibrate Mode

to force

the

anel to dis

the screen.

continued on next page

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