Crestron ST-IO Spezifikationen PDF herunterladen (Seite 21)

Crestron ST-IO Input/Output Module

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble situations. If

further assistance is required, please contact a Crestron customer service

representative.

ST-IO Troubleshooting

TROUBLE POSSIBLE

CAUSE(S)

CORRECTIVE ACTION

Unexpected

response from

control system.

Network devices are not

communicating to the

control system.

From the Viewport, poll the network

(F4) to verify communication.

ST-IO is not receiving

power.

Confirm that power pack securely

plugged into outlet and that the

connector is properly attached to

the ST-IO.

Green PWR LED

does not

illuminate.

Verify that proper cables are

securely attached to ST-IO NET

connectors (for Cresnet system

only).

Incorrect power supply. Use a Crestron power supply, PW-

1215, PW-1205, or Cresnet.

Improper Net ID. Verify that ST-IO Net ID matches

the Net ID in the SIMPL Windows

program. Refer to "Identity Code".

Yellow NET LED

does not

Illuminate.

Loose network

connection.

Verify that cables attached to ST-IO

NET connectors are proper and

secure.

Further Inquiries

If you cannot locate specific information or have questions after reviewing this

guide, please take advantage of Crestron’s award winning customer service team by

calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876].

For assistance in your local time zone, refer to the Crestron website

(

www.crestron.com) for a listing of Crestron worldwide offices.

Operations Guide - DOC. 5675A Input/Output Module: ST-IO • 17

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