Crestron MC2W Spezifikationen PDF herunterladen (Seite 20)

2-Series Integrated Wireless Control System Crestron MC2W

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble situations. If

further assistance is required, please contact a Crestron customer service

representative.

MC2W Troubleshooting

TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION

Unexpected

response from

control system.

Network devices are not

communicating with the

control system.

Use Crestron Toolbox to poll

the network. Verify network

connection to the device.

PWR LED does

not illuminate.

Control system is not

receiving power.

If power is supplied through

an AC adapter, verify the DC

output plug is properly

attached to the control

system and that the adapter

is securely plugged into an

outlet. If power is supplied

through Cresnet cabling,

ensure the cable is securely

plugged into the NET

connector.

MSG LED

illuminates.

Hardware or software

failure, hardware

incompatibility with

software definitions, or

programming error.

Verify that the hardware

configuration matches

software configuration. Use

Crestron Toolbox to display

the error log. Refer to “Error

Message Definitions” in the

latest version of the Crestron

2-Series Control System

Reference Guide (Doc. 6256)

for more details.

Compilation error

RLCMCVT166 &

RLCMCVT177.

Poor analog versus

serial signal definition in

the SIMPL Windows

program.

Confirm properly defined

signal definition in the

program.

System locks up. Various.

Press front panel SW-R and

HW-R buttons at the same

time to bypass program and

communicate directly with

processor. (Refer to

“Troubleshooting

Communications” in the

Crestron 2-Series Control

System Reference Guide

(Doc. 6256) for more details.

System does not

function.

Various.

Refer to the “System Monitor”

procedure following this table.

Incorrect power supply. Use a Crestron power supply.

(Continued on following page)

16 • 2-Series Integrated Wireless Control System: MC2W Operations Guide – DOC. 6143A

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