Wall Mount Docking Station for TPS-6X Crestron TPS-6X-DSW
TPS-6X-DSW Troubleshooting (Continued)
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
The contacts on the
TPS-6X-DSW are dirty.
Perform “Manual Undocking
of Touchpanel” (refer to page
13) and clean the contacts.
The internal battery can
not retain a charge.
Undock the touchpanel and
replace the internal battery.
The Cresnet connector
is not secure.
Undock the touchpanel,
perform “Removal” (refer to
page 12) and check that the
connector is secure.
The internal
battery of the
touchpanel does
not recharge.
The battery is too warm
and charging is
disabled.
Allow the panel to cool.
Backlight and timeout settings
can be adjusted to reduce
power consumption to allow
the touchpanel to cool more
quickly.
The front panel is
not flush with the
wall.
The back box enclosure
clearance is not
adjusted properly.
Undock the touchpanel,
perform “Removal” (refer to
page 12), refer to the
BB-6X-DSW Installation
Guide and re-adjust the
enclosure clearance.*
* For more information, refer to the latest version of the BB-6X-DSW Installation Guide (Doc. 6728),
which can be obtained from the Crestron website.
Check Network Wiring
Use the Right Wire
In order to ensure optimum performance over the full range of your installation
topology, Crestron Certified Wire and only Crestron Certified Wire may be used.
Failure to do so may incur additional charges if support is required to identify
performance deficiencies because of using improper wire.
Calculate Power
CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to
do so could cause equipment damage or void the Crestron warranty.
CAUTION: Provide sufficient power to the system. Insufficient power can lead to
unpredictable results or damage to the equipment. Please use the Crestron Power
Calculator to help calculate how much power is needed for the system
(www.crestron.com/calculators
).
When calculating the length of wire for a particular Cresnet run, the wire gauge and
the Cresnet power usage of each network unit to be connected must be taken into
consideration. Use Crestron Certified Wire only. If Cresnet units are to be daisy-
chained on the run, the Cresnet power usage of each network unit to be daisy-
chained must be added together to determine the Cresnet power usage of the entire
chain. If the unit is home-run from a Crestron system power supply network port, the
Cresnet power usage of that unit is the Cresnet power usage of the entire run. The
wire gauge and the Cresnet power usage of the run should be used in the following
equation to calculate the cable length value on the equation’s left side.
Cable Length Equation
L = Length of run (or chain) in feet
R = 6 Ohms (Crestron Certified Wire: 18 AWG (0.75 MM ))
or 1.6 Ohms (Cresnet HP: 12 AWG (4 MM ))
P = Cresnet power usage of entire run (or chain)
2
2
L <
40,000
R x P
Where:
16 • Wall Mount Docking Station for TPS-6X: TPS-6X-DSW Operations & Installation Guide – DOC. 6708B
(5 Seiten)
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