Crestron C2N-SSC-2 Installationsanleitung PDF herunterladen (Seite 22)

Somfy Shade Controller Crestron C2N-SSC-2

Problem Solving

Troubleshooting

The table below provides corrective action for possible trouble situations.

If further assistance is required, please contact a Crestron customer

service representative.

C2N-SSC-2 Troubleshooting

TROUBLE POSSIBLE CAUSES

CORRECTIVE

ACTION

Faulty connection to the

ILT shade.

Check the

connection from the

C2N-SSC-2 to the

shade.

Shade motor is not

connected to AC power

source.

Verify that the

shade motor is

connected to 120

VAC.

No Cresnet power; wrong

program is loaded; no

communication to the

C2N-SSC-2.

Check that the

PWR LED is on,

that a valid program

is running, and that

the NET LED is on.

Shade does

not move.

Limits have not been set

for this shade.

Perform the limit-

setting procedures

given in “Setting

Shade Limits and

Direction of Travel”

that begins on page

Invalid preset number

input to the unit or value

not stored for that preset.

Check the program

for correct preset

values and settings.

Preset shade

position does

not recall.

Presets not reset after the

C2N-SSC-2 was

replaced.

Presets must be

reset for

replacement units.

18 • Somfy Shade Controller: C2N-SSC-2 Operations & Installation Guide - DOC. 6318B

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