Crestron TPS-4500LV Spezifikationen Seite 44
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12 Inch Tilt/Lectern Touchpanels Crestron TPS-4500V & TPS-4500LV
Problem Solving
Troubleshooting
The table after this paragraph provides corrective action for possible trouble
situations. If further assistance is required, please contact a Crestron customer
service representative.
TPS-4500V/LV Touchpanel Troubleshooting
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
Touchpanel is not
communicating with the
network.
Use Performance Viewport (via
SIMPL Windows or VT Pro-e) to
poll the network. Verify network
connection to the touchpanel.
Touchpanel is not
receiving network power.
Confirm that power is supplied to
the network.
Touchpanel
does not
function.
Touchpanel is not
receiving power from a
Crestron power source.
Use a Crestron control system or
an approved Crestron power
supply.
Touchpanel is incorrectly
calibrated.
Enter “SETUP MODE” and
recalibrate.
Incorrect network wiring.
Touch the screen to remove the
message and verify correct wiring
to all connectors.
Touchpanel Cresnet ID is
not set to match the Net ID
in the SIMPL program.
Touch the screen to remove the
message and enter Performance
Viewport (via SIMPL Windows or
VT Pro-e) to poll the network.
Verify that the Cresnet ID for the
touchpanel is properly set to
match the Net ID in the SIMPL
program.
Touchpanel
is not
responding.
Touchpanel Cresnet ID is
not unique, two or more
units share the same ID.
Enter Performance Viewport (via
SIMPL Windows or VT Pro-e) to
poll the network and verify that
each ID is used only once.
Standby timeout has
elapsed.
Touch the screen to reactivate.
Touchpanel
display is
dark.
Screen brightness is
improperly set.
Enter “SETUP MODE” and alter
screen brightness from the setup
menu.
Unexpected
response
from the
touchpanel.
Touchpanel is incorrectly
calibrated.
Enter “SETUP MODE” and
recalibrate.
(continued on next page)
40 • 12 Inch Tilt/Lectern Touchpanels with Video: TPS-4500V & TPS-4500LV Operations Guide - DOC. 6160
- Operations Guide 1
- Contents 3
- 12 Inch Tilt/Lectern 5
- Touchpanels with Video: 5
- TPS-4500V & TPS-4500LV 5
- Specifications 6
- SPECIFICATION DETAILS 7
- FTP site) 7
- Physical Description 8
- ROCKLEIGH, NJ 07647 USA 9
- ELECTRONICS, INC 9
- Industry Compliance 12
- Network Wiring 13
- Identity Code 14
- Configuring the Touchpanel 14
- Calibration Menu 15
- Setup Menu 15
- Interface Menu 16
- Video Menu 17
- RS-232 Menu 17
- Hardware Hookup 18
- TPS-4500LV 19
- NTSC/PAL INPUT 20
- CS ++ - - Y 20
- TPS-4500V 21
- NET/VIDEO 21
- Back Box Mounting 23
- Direct Mounting 24
- POSITION 25
- AND SECURE 25
- TOUCHPANEL 25
- INTO OPENING 25
- Recommended Cleaning 26
- Programming Software 27
- PRO2 System View 29
- Expanded PRO2 System Tree 29
- C2Net Device, Slot 9 29
- Signal Types 30
- Programming with VisionTools 32
- Creating a Video Window 33
- Reserved Join Numbers 34
- Uploading and Upgrading 36
- Communication Settings 37
- “Port Settings” Window 38
- Upload via SIMPL Windows 39
- Upload via Crestron Viewport 39
- Uploading a VT Pro-e Project 40
- “Select Network ID” Window 41
- Firmware Upgrade 42
- Select CSF File 43
- Problem Solving 44
- Further Inquiries 45
- Future Updates 45
- Appendix A: RS-232 Protocol 46
- Obtaining Communications 49
- Configuration Options 49
- RS-232 Port Configuration 49
- Software License Agreement 51
- PROPRIETARY RIGHTS 52
- GOVERNING LAW 52
- CRESTRON LIMITED WARRANTY 52
- Return and Warranty Policies 53
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