Crestron Cameo C2N-CB Series Installationsanleitung PDF herunterladen (Seite 34)

Cameo Keypads Crestron C2N/C2NI-CB Series

30 • Cameo Keypads: C2N/C2NI-CB Series Operations & Installation Guide - DOC. 6560B

Problem Solving

Troubleshooting

The table below provides corrective action for possible trouble situations.

If further assistance is required, please contact a Crestron customer

service representative.

C2N/C2NI-CB Troubleshooting

TROUBLE POSSIBLE

CAUSE(S)

CORRECTIVE

ACTION

The keypad does

not function.

The wrong power

supply is being

used.

Use a Crestron power

supply.

The unit is not

receiving power, or

is receiving

insufficient power.

Verify that the cable

plugged into the NET

port is secure. Verify

that the power supply

is correct.

There is a loose

connection in the

network.

Verify that the cable

plugged into the NET

port is secure.

The keypad does

not function. All

six feedback

LEDs are on low.

Improper Net ID

used.

Verify that the Cameo

Net ID matches the

Net ID in the software

program.

Keypad does not

function, or does

not function as

expected.

However, it

reports on

Cresnet at the

proper Net ID.

Not programmed

correctly

Use Test Manager to

check the behavior

when buttons are

pressed. Revise and

reload the program as

needed to correct the

behavior.

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