
Crestron C2N-SDC-DC Shade & Drape DC Motor Controller
C2N-SDC-DC Troubleshooting (continued)
TROUBLE
PROBABLE
CAUSE(S)
CORRECTIVE
ACTION
Improper Net ID Verify that the
C2N-SDC-DC Net ID
matches the Net ID in
the software program
Yellow NET LED
does not
illuminate
Loose network
connection
Verify that cable plugged
into NET port is secure
Shade/Drape
move in opposite
direction desired
Incorrect
shade/drape motor
wiring
Reverse the polarity of
shade/drape motor wires
Shade/Drape
does not
respond
Shade/Drape fault Verify shade/drape
upper and lower limit –
Refer to shade/drape
manufacturer
instructions
SETUP LED is
on steady
No application
software
Load firmware
SETUP LED is
flashing
Flashes during
download
Wait for download to
complete. If still flashing
or on steady, cycle
power
CAUTION: Use only Crestron power supplies for Crestron equipment.
Failure to do so could cause equipment damage or void the Crestron
warranty.
Operations & Installation Guide - DOC. 6373 Shade & Drape DC Motor Controller: C2N-SDC-DC y
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